Resolved -
Hello,
We recently let you know about a service issue that may have impacted the reliability of your service. We wanted to let you know that the issue is resolved.
You should no longer experience any issues when using any InterPayments service, but if you do, please reach out to InterPayments Support as soon as possible.
Thank you for your patience and for being an InterPayments customer.
Best regards,
The InterPayments Team
Feb 18, 16:13 EST
Identified -
Hello,
We recently let you know about a service issue that may have impacted the reliability of your service. We wanted to let you know that we’ve identified the root cause of the event and are actively working to resolve it.
We expect the event to be fully resolved by . We will send a follow-up notification to let you know when the issue is resolved.
Thank you for being an InterPayments customer.
Best regards,
The InterPayments Team
Feb 18, 14:43 EST
Investigating -
Hello,
We’re currently investigating a service issue that may be impacting your ability to use InterPayments. During this event, the system may be slow or unreliable, or you may receive an unusual number of errors.
We will keep you up to date with further notifications as the issue is resolved. We sincerely apologize for any inconvenience this may cause.
Best regards,
The InterPayments Team
Feb 18, 13:25 EST